Let us help you trace a missing funeral plan

The last thing you want to be doing when you have just lost a close family member is hunting around to see if they had already made their funeral arrangements, let’s face it not many people talk about their own death or funeral so how would you know?

With more people choosing to put prepaid funeral plans, the search for lost prepaid funeral plans is likely to increase with more suffering long term illness, such as dementia and alzheimers disease.

If a loved one passes away and you think they might have purchased a prepaid funeral plan, but you can’t find any of the information, we may be able to help.

Unfortunately there is no central database of all prepaid funeral plans, and this means that eziFunerals cannot search directly for a missing plan on your behalf. However, this form allows you to ask our funeral director members whether they have a prepaid funeral plan in place for your relative or loved one.

How it works

Our tracing system is simple. We have a list that contains details of most of the funeral plan providers in Australia. When you fill out our trace a plan form we then contact all of them in one go for you. This saves you hours of time trawling through company sites and trying to get the correct contact details.

We cannot promise a response because your loved one may not have had a funeral plan. Calling eziFunerals will not speed up the trace process as we have no direct access to individual customer data.

If any provider has a potential match for a prepaid plan they will contact you directly and carry out their normal data protection checks. This means we do not handle any sensitive account information about the funeral plan itself and that remains between the provider and the next of kin. If no plan is found you will not hear back from either eziFunerals or any funeral plan provider.

Complete the details below, and provide specific consent for eziFunerals to share this information with funeral plan providers.